+15%
Productivity
10-20%
FTE Capacity
10x
ROI
Agency margins are under constant pressure. Clients want more for less, talent is expensive, and operational overhead eats into profitability. AI-powered workflow automation offers a path forward—not by replacing people, but by freeing them to do what they do best.
The Hidden Cost of Operational Overhead
Consider how much time your team spends on tasks that don't directly create client value:
Reporting
Pulling data, formatting spreadsheets, creating decks—hours spent every week on client reports.
Communications
Drafting emails, status updates, and briefs that follow predictable patterns.
Process Management
Tracking tasks, updating systems, and ensuring nothing falls through the cracks.
Knowledge Retrieval
Searching for past work, finding templates, and tracking down institutional knowledge.
How AI Workflow Agents Create Capacity
AI agents powered by the Agency Language Model can automate these tasks while maintaining your agency's quality standards and voice:
- Automated report generation - Data pulled, formatted, and narrated automatically
- Draft communications - First drafts created instantly using your playbooks
- Instant knowledge access - Your ALM surfaces relevant past work and insights
- Process automation - Routine workflows handled without manual intervention
The Math: Creating FTE Equivalent Capacity
When you free up 10-20% of each team member's time, the impact compounds across the organization:
For a 50-person agency where the average fully-loaded cost per FTE is $150,000:
- 10% efficiency gain = 5 FTE equivalent capacity = $750,000 annual value
- 20% efficiency gain = 10 FTE equivalent capacity = $1.5M annual value
This capacity can be reinvested in growth, used to improve margins, or both.
Getting Started
Operational efficiency gains are delivered through our 90-day AI activation framework, starting with Phase Zero to identify the highest-impact automation opportunities for your specific agency.